Privacy Policy

Effective May 14, 2026

This Privacy Policy explains what information AXIS Saunas collects when you use our website, why we collect it, and the choices you have. We aim to keep this short, plain, and honest.

1. Who we are

AXIS Saunas (“AXIS,” “we,” “our”) operates the website at axissaunas.com and the related sales and support channels. The data controller for this site is Axis Sauna LLC, located at 3833 W Industrial Loop, Coeur d’Alene, Idaho 83815. You can reach our privacy team at admin@axissaunas.com.

2. What we collect

We only collect what we need to respond to you and run the site:

  • Information you give us. When you request a quote, send a message, or subscribe to updates, we collect the fields you submit — typically name, email, phone number, ZIP code, and the contents of your message.
  • Usage data. When you browse the site we automatically receive standard log information: IP address, device and browser type, pages viewed, referring URL, and timestamps.
  • Cookies and similar technologies. See our Cookie Policy for details. Non-essential cookies (analytics and marketing) are only set after you accept them.

3. How we use it

  • To respond to quote requests, support questions, and other inquiries you send us.
  • To deliver, maintain, and improve the site and our products.
  • To measure how the site is used in aggregate, so we can make it better.
  • With your consent, to show you relevant ads on third-party platforms and measure how those ads perform.
  • To meet legal obligations and protect against fraud or misuse.

4. Who we share it with

We do not sell your personal information. We share it only with:

  • Service providers who help us run the site and our business — for example, hosting, email delivery, CRM, and customer support tools. They may only use your data to perform services for AXIS.
  • Analytics and advertising partners, when you have granted consent — currently Google (Google Analytics 4) and Meta (Meta Pixel). These tools help us understand traffic and measure ad performance. See our Cookie Policy for details and opt-out links.
  • Authorities or other parties, where required by law, to enforce our terms, or to protect the rights, property, or safety of AXIS, our customers, or others.

5. International transfers

AXIS is based in the United States. If you are accessing the site from outside the US, your information will be transferred to and processed in the US, where data protection laws may differ from those in your jurisdiction. By using the site you consent to that transfer.

6. How long we keep it

We keep personal information only as long as needed for the purposes described above — typically up to 36 months after your last interaction with us, unless a longer retention period is required by law (for example, tax or warranty records).

7. Your rights

Depending on where you live, you may have the right to access, correct, delete, port, or restrict our use of your personal information, and to withdraw consent at any time. To make a request, email admin@axissaunas.com. We will respond within the time required by applicable law.

You can change your cookie choices at any time using the “Cookie settings” link in the footer.

8. Security

We use reasonable technical and organizational measures to protect your information. No system is perfectly secure, but we work to keep risks low and to respond promptly if an incident occurs.

9. Children

The site is intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has given us information, contact admin@axissaunas.com and we will delete it.

10. Changes to this policy

We may update this policy as our practices evolve. The “effective date” at the top will reflect the latest version. Material changes will be communicated through the site.

11. Contact

Questions about this policy? Email admin@axissaunas.com or write to Axis Sauna LLC, 3833 W Industrial Loop, Coeur d’Alene, Idaho 83815.